Support Team Leaders


This course covers the critical skills required for team members to participate in an effective team and support their team leader. Critical areas of effective teamwork include communication skills, being a good team player, providing effective leadership to a team, conflict resolution processes and managing team innovation. The course requires the ability to participate in and facilitate team planning, and promote team commitment and cooperation.

In this course you will learn how to:

Section 1 – Work in a team

Section 2 – Communicate effectively

Section 3 – Provide leadership within the team

Section 4 – Manage conflict


This course covers all required knowledge content for the following competency units:

CPPCLO3039A Support leadership in the workplace

Cost $29.70 (incl. GST)
Unit code & name Support team leaders
Pre-requisite None
Delivery 100% online, no classroom or assignments.
Time 3 minutes to enrol,  4-6 hours – self paced
Payment Paypal or Mastercard/Visa through our Eway internet payment facility.


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